Privacy Policy
This Privacy Policy explains what personal information Alpine Helicopters from you and how it will be utilized.
We will collect personal information from you if necessary
We will only collect personal information from you that is necessary to our services you have requested from us. The type of personal information we collect includes:
First and last name
Contact details, including your telephone number and email address.
Your location
Your weight
Emergency contact details
Any health conditions, disabilities, or dietary requirements provided
These personal details are required to take part in the services provided by Minaret Station.
How we collect your personal information
We may collect any personal information which you provide to us via our website, over the phone, by email, or through our online reservation system. We might also collect personal information from third parties where you have authorised this, for example from travel agents and online booking providers.
Payment Information: Online and in-person payments are processed through Windcave, which may collect information including credit or debit card details. This information is held by Windcave only. Read on Windcave’s Privacy Policy: (https://sec.windcave.com/pxmi3/privacy-policy).
Google Analytics: We use Google Analytics to help us analyse how users interact with our websites. For more information about how Google utlises your personal data, please see Google’s Privacy Policy (https://policies.google.com/privacy).
How will personal information be used?
To communicate with you regarding products and services purchased.
To process payment transactions.
To improve our products with your feedback provided.
To include photos and videos of activities on our website, social media and other promotional material.
To market our services and products to you, via Facebook, Google and Mailchimp.
For any other purpose authorised by you or under the Privacy Act 1993 or any subsequent legislation replacing it.
How will my personal information be protected?
We will take reasonable steps to keep your personal information safe from loss or unauthorised disclosure. We keep your personal information safe by utlising a password-protected system and only allow particular staff access to it.
Who will my personal information be shared with?
Your personal information will be shared within the Transport World group of attractions for marketing purposes. Your personal information will be shared with our staff, as necessary, as well as with certain third-party suppliers which support our services. These suppliers include (but are not limited to):
Rezdy – online booking platform
Windcave – to process payments and orders.
Mailchimp – email marketing system.
Google Analytics
Any third party which maintains our SEO
How long will my personal information be kept for?
We keep your personal information stored within our client database following your booking of an Alpine Helicopters product. Information will be stored within our email marketing system, Mail Chimp until you unsubscribe, at which point you will no longer receive communication from Alpine Helicopters.
How to exercise your rights
You have the right to ask for a copy of any personal information we hold about you and, if you think any of that personal information is wrong, request that we correct it. You can also object to the use of your personal information for certain purposes, including marketing. If you would like to contact us in relation to any of your rights listed above, or about anything else in this privacy policy, please email us at marketing@alpinegroup.co.nz.
Last updated: May 2021